Operations
AI for operations: orders in, schedules out, every step logged.
Orders arriving by email and PDF are entered into your system, rotas and visits are planned to your rules, and internal requests reach the right person. Anything unusual waits for a person.
Minutesfrom order email to system entryEvery steplogged with its sourceApprovalfor anything outside the rules
- ReadDoneCustomer asks to move Friday’s delivery
- CheckDoneTuesday route has 2 free slots
- DraftDoneNew route sheet and customer confirmation
- Wait for approvalDoneSent to Mike in dispatch
› 14:21 read email #7310
› 14:21 checked Tuesday routes
› 14:22 drafted new slot
› 14:22 waiting: dispatch approval
Example with sample data
Where AI helps your operations team.
Order intake
Orders from emails, PDFs and spreadsheets entered into your ERP or order system for review.
Discuss this scenarioScheduling
Rotas, deliveries and site visits planned around availability, skills and your rules.
Discuss this scenarioInternal requests
IT, facilities and HR requests classified and routed to the right owner with a due date.
Discuss this scenarioDelivery updates
Customers told about delays and new slots before they call to ask.
Discuss this scenarioProcedures on demand
Staff ask how a process works and get the step from your own procedures.
Discuss this scenarioMorning status
Open orders, late jobs and bottlenecks summarised at the start of each day.
Discuss this scenarioSame team, different industries.
What we test before launch.
- The pilot runs on last month’s orders, compared line by line with what your team entered.
- Anything outside the rules, such as a new customer or an unusual quantity, waits for a person.
- Every action has a log entry showing what the AI read and what it changed.
SAP
Microsoft Dynamics
Microsoft 365
SlackHow a pilot for your operations team runs.
- 01Free audit, 30 minutes
We start where it hurts: “Orders are retyped from emails”. We name the first workflow and estimate what it is worth.
- 02Pilot: order intake
Orders from emails, PDFs and spreadsheets entered into your ERP or order system for review.
- 03Connected and tested
Connected to SAP, Microsoft Dynamics and Microsoft 365, then tested on your real cases before anything goes live.
- 04Measured
Time per order or request, manual handoffs per week and errors caught before they reach a customer.
Short answer · updated 8 October 2026
What can AI do for operations, and what does it cost?
Operations teams use AI to enter orders from emails and PDFs, plan schedules to set rules and route internal requests. Each step is logged, and unusual cases wait for a person.
Works with SAP, Microsoft Dynamics, Microsoft 365, Slack and the other tools you already use. Every project starts with a free 30-minute audit.
- Pilot, one workflow
- £2,030
£2,900standard - Team training
- £595
£850standard - Care, optional
- £245/mo
£350/mostandard
Launch prices with 30% off. All prices exclude VAT.
Audit our operationsFAQ
Questions about operations.
Short answers on cost, timing, integrations and security. More detail in a free audit.
Usually, yes. We connect through the system’s API or, if there is none, through email, shared folders or spreadsheet imports. We check this in the free audit.
It does not guess. The order is flagged with the missing detail and goes to a person.
Every run has a log: what came in, what was checked, what was changed and who approved it.
Take routine work off your team’s hands.
Tick what takes the most time. We’ll reply with how AI could help and what a pilot would cost.