Departments
Start with the team that’s most overloaded.
Support and sales usually feel it first. One knowledge base means every next department connects faster.
- Customer support
- Routine answered, urgent escalated
- Sales
- Every lead answered and logged in HubSpot
- One system
- Shared knowledge base and access rules
Customer support
Order status, returns and “how do I…” questions are answered on chat, email and phone from your help centre. Your agents handle the conversations that need judgement.
Sales
Leads get a reply in minutes, calls are qualified, and HubSpot or Pipedrive is filled in automatically. Salespeople sell instead of typing notes.
Marketing
Posts, newsletters and review replies are drafted from your briefs and past content. Numbers from Google Ads, Meta and GA4 land in one weekly report. Nothing goes out without approval.
Operations
Orders arriving by email and PDF are entered into your system, rotas and visits are planned to your rules, and internal requests reach the right person. Anything unusual waits for a person.
HR
Staff get answers on holiday, expenses and benefits from your handbook in Slack or Teams. CVs are screened against the role and new starters get their checklists on time. People make every hiring decision.
Finance
Supplier invoices are read and coded for approval, bank lines are matched with suggestions, and overdue customers get polite reminders on schedule. Nothing is posted or paid without finance signing off.
Procurement
Quotes arrive as PDFs, spreadsheets and email threads. AI turns them into one like-for-like table, flags price changes against your last order and drafts the supplier emails. The buyer makes the call.
Leadership
You get a ranked list of where AI pays back in your business, a usage policy your team can follow and a Monday briefing built from your own numbers. Then one pilot with a fixed price and a payback you can check.
One system
Each next department connects faster.
Your support assistant and your HR bot answer from one shared knowledge base. Access rules, logs and integrations are set up once, so the second department is connected in days.
FAQ
Department questions.
Short answers on cost, timing, integrations and security. More detail in a free audit.
The one with the most repeated, rule-based work: usually customer support, sales admin or finance. The free audit ranks them by hours and payback.
They share one knowledge base, access rules and logs, so the second department connects in days rather than weeks.
A named person in each department approves the rules and reviews results. We train them and hand over the documentation.
Take routine work off your team’s hands.
Tick what takes the most time. We’ll reply with how AI could help and what a pilot would cost.