Hotels & restaurants
AI for hotels and restaurants: every guest gets an answer.
Booking questions, table requests and “is there parking?” answered in seconds on WhatsApp, web chat and phone. Staff focus on the guests in front of them.
< 10 secreply to guest messages24/7phone, web chat and WhatsApp0upgrades or discounts without your rules
THThe Harbour InnBusiness account
Hi, is there parking, and can we check in early on Friday?
Yes, free parking behind the inn. Early check-in from 12:00 is £20. Shall I add it?Source: Guest info · house rules
Replies only from approved sourcesHand over to front desk
Example with sample data
Where AI helps hotels & restaurants.
Services that fit hotels & restaurants.
What we test before launch.
- No discounts or upgrades offered without your rules.
- Allergy questions always confirmed by staff.
- Busy-night handover tested before launch.
HubSpot
Microsoft 365
Google Workspace
WhatsApp
SlackHow a pilot for hotels & restaurants runs.
- 01Free audit, 30 minutes
We start where it hurts: “We miss calls and enquiries”. We name the first workflow and estimate what it is worth.
- 02Pilot: guest questions
Parking, check-in, menus and allergies, from your own information.
- 03Connected and tested
Connected to HubSpot, Microsoft 365 and Google Workspace, then tested on your real cases before anything goes live.
- 04Measured
Reply time to guest messages, share answered without staff and direct bookings from chats.
Short answer · updated 8 October 2026
What can AI do for a hotel or restaurant, and what does it cost?
Hotels and restaurants use AI to answer guest questions and booking requests on WhatsApp, web chat and phone, with staff handover for anything outside the rules.
Works with HubSpot, Microsoft 365, Google Workspace, WhatsApp and the other tools you already use. Every project starts with a free 30-minute audit.
- Pilot, one workflow
- £2,030
£2,900standard - Team training
- £595
£850standard - Care, optional
- £245/mo
£350/mostandard
Launch prices with 30% off. All prices exclude VAT.
Audit my guest messagesFAQ
Questions about hotels & restaurants.
Short answers on cost, timing, integrations and security. More detail in a free audit.
Yes. It books tables and rooms through your booking system or sends the guest a link, and it never confirms beyond your availability.
English plus the languages your guests use most, such as French, Spanish or German.
It answers only from your approved allergen information and always suggests confirming with staff on arrival.
Take routine work off your team’s hands.
Tick what takes the most time. We’ll reply with how AI could help and what a pilot would cost.