For most businesses, AI implementation starts with one of four formats: team training (£850, £595 with the launch offer), a pilot on one workflow (£2,900, £2,030), a custom solution with AI agents (from £6,500, £4,550) and optional ongoing care (£350 a month, £245). AI usage is paid to the providers at cost. Prices exclude VAT.
Start with one workflow
The most expensive AI projects are the ones that try to change everything at once. A business gets better results from one workflow with a clear metric: calls answered, invoices entered, replies sent within a minute. Once that works, the next workflow reuses the same knowledge base, access rules and integrations, so it is cheaper and faster.
The four formats
What drives the cost
- Integrations. Reading and writing to HubSpot, Xero or a booking system is most of the work in a pilot.
- Data quality. Clean price lists and policies are quick to load. Scattered documents need sorting first.
- Approval points. Every place where a person must check the result needs a screen and a rule.
- Volume and languages. More channels and languages mean more testing.
Costs people forget
- AI and telephony usage. Billed by the providers per message or minute. With us it runs on your own accounts at cost.
- Staff time in the pilot. Expect a few hours from the person who knows the workflow best.
- Changes after launch. Prices, products and policies change; someone has to update the knowledge base. That is what ongoing care covers.
How to keep the first project small
- Pick the workflow that eats the most hours each week.
- Agree one metric and how you will measure it before the build starts.
- Test on last month’s real cases before going live.
- Decide in advance what the AI may never do on its own.
Is it worth it?
Take the hours a workflow costs each month and multiply them by the hourly cost of the people doing it. Then add the revenue from enquiries you lose today. If a pilot at £2,030 pays back within a few months on those numbers, it is worth testing. The savings calculator on our pricing page does this sum for you.